AI Customer Service Chatbots That Helps, and Books — 24/7

Give your business a smart AI assistant that instantly answers customer questions and books appointments — so you never miss a lead.

Hello, World!

About Us

We Saw the Problem — So We Built the Solution.

Before we launched My Desk Agent, we spoke with business owners across industries — from clinics and salons to firms and local mom and pop shops — and the pain points were always the same:

  • Missed calls.

  • Overwhelmed staff.

  • Slow response times.

  • Lost leads because no one followed up fast enough.

  • Not able to help customers after hours.

Customers today expect instant answers and easy booking — not voicemail or long wait times. But most small teams can’t afford to have someone available 24/7. We realized this gap was costing businesses both time and revenue — and no one was solving it properly.

So we built a better way.

Our AI Desk Agent is designed to be the most reliable member of your team — always on, always polite, and trained to speak in your brand’s voice. It answers questions instantly, books appointments, captures leads, and never needs a break.

Now, service businesses across the country are using our AI agents to save hours, close more leads, and deliver a better experience — without hiring more staff!

How It Works

Step 1: Fill the Form at the bottom of the page!

We learn about your business, website, and goals — and identify exactly what your chatbot should do (answer FAQs, book appointments, qualify leads, etc.).

Step 2: Our Team Builds Your Custom Desk Agent

  • Conversation design

  • Tone & language training

  • Booking/calendar integrations

  • Testing & review

All done-for-you, professionally and fast so you don’t have to worry about anything!

Step 3: Launch & Go Live!

We install the chatbot on your website fully tested and ready to engage. You're live and automated — within a 14 days.

Our Services

What Our Desk Agent Does.

Our chatbot acts as a customer service agent, receptionist, and sales assistant, rolled into one smart interface.

🔹 Answers Common Questions Instantly

  • Trained on your website, service info, policies, and FAQs

  • Handles questions about services, prices, hours, location, and more

  • Speaks in your brand’s tone of voice

🔹 Books Appointments Automatically

  • Connects to your existing scheduling system (Calendly, Square Appointments, etc.)

  • Offers available time slots and confirms bookings in real-time

  • Reduces no-shows

🔹 Works 24/7, Even While You Sleep

  • Always online — never misses a question or potential lead

  • Handles peak hours, weekends, holidays without stress and complaints

🔹 Fully Branded & Customizable

  • Customize avatar, colors, chat tone, responses

  • Add product links, maps, contact info, menus, PDFs, etc.

  • Multilingual support available

🔹 Integrates Seamlessly

  • Embed easily on websites (no-code or dev support provided)

  • Optional CRM, calendar, and email integrations

  • Compatible with platforms like Shopify, Wix, Squarespace, WordPress

🔹 Smart, Not Scripted

  • Powered by the latest OpenAI/GPT and other models with fine-tuning

  • Understands context, handles follow-ups, and improves over time

  • Secure and privacy-compliant

Why Choose Our Desk Agent Over a Human Receptionist?

Compare the differences across My Desk Agent and Human Receptionist

Feature My Desk Agent ✅ Human Receptionist
Availability ✅ 24/7, Always On ❌ 9–5 Only or Office Hours
Response Time ⚡ Instant 🕒 Slow / Delayed
Cost Efficiency 💰$3000 intial cost + $1000/month 💸 $2000–$5000+/month
Scalability ✅ Handles Unlimited Chats ❌ One at a Time
Training Time ⏱️ 7–10 Days 🕒 Weeks of Onboarding and Constant Training
Reliability ✅ Always On Time, Never Late or Sick ⚠️ Arrives Late, Calls in Sick, Gets Burnt Out
Booking Integration ✅ Built-in Scheduling ⚠️ Manual or Separate Tools
Customer Satisfaction ⭐ Fast, Friendly, Consistent ⚠️ Depends on Staff & Experience

Lets Work Together!

Let us Automate all your website traffic and do all the heavy lifting for you, so you can sit back and watch your business work for you not the other way around!